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FAQ

When can I expect to receive my order?

It won’t be long! We maintain close working relations with our external vendors and couriers to ensure the swift delivery of your orders. Do note that due to the current Movement Control Order measures in Malaysia, delivery will be contactless. This means that the courier may leave the items outside your door or in the riser, depending on the nature of your purchases. 

  • We provide next-day delivery within Klang Valley*, once shipment notification is received! 
  • 3 to 10 business days, the rest of West Malaysia

 

*Note: Klang Valley includes

  • Kuala Lumpur
  • Shah Alam
  • Petaling Jaya
  • Subang Jaya
  • Selayang
  • Ampang Jaya
  • Sepang

 

How do I get FREE delivery?

We are pretty generous when it comes to providing FREE alcohol delivery - keep your eyes peeled on our alcohol promotions and sales! ;)

 

Can I edit my shipping address?

Sure! If you have keyed in the wrong shipping address, feel free to drop us an email at shop@travelrecommends.com

 

How can I pay for my purchases?

Mastercard, VISA, AMEX, Shop Pay, Apple Pay, Google Pay - if you have any of these, you’re all set to go!

 

Can I cancel my order?

No cancellation and refunds are allowed after your order is confirmed - but fear not, you are highly unlikely to regret your purchase!

 

Where can I go if I have more questions?

Feel free to reach out to our friendly staff at shop@travelrecommends.com or drop us a WhatsApp message at +60 103946177!